Last Month, Eastside Plumbers Lost $240K to Voicemail. How Much Was Yours?
Your phone rang at 2 AM. A homeowner had a burst pipe. You were asleep — which is fine. But your voicemail answered, and they hung up and called the next guy. He picked up on the first ring. He's not better than you. He's just automated.
Where it hurts
Your phone is your biggest liability
Emergency calls going to voicemail after hours. Every missed call is $300-$800 walking to your competitor.
Dispatch by group text
You're texting 3 guys every morning hoping someone's available. Meanwhile, the job address is wrong and nobody brought the right parts.
The estimate that took 3 days
You scribbled it on a clipboard, promised to email it tonight, and forgot until Thursday. The homeowner hired someone else Wednesday.
60% of your quotes die in silence
You send the estimate and never follow up. The customer was interested — they just got busy. One text would have closed it.
3.8 stars for a 5-star company
Your work is excellent. Your reviews don't show it because you never ask. Your competitor has 200 reviews and shows up above you in every Google search.
What changes
Every call answered 24/7
Emergency calls triaged, non-urgent booked into next available slot, confirmation text sent in under 30 seconds
0 missed calls
Dispatch auto-generated every morning at 5 AM
Optimized routes, parts lists per job, crew gets it on their phone
Save 4+ hrs/week
Photo-to-estimate in 4 minutes
Customer gets a professional PDF before you leave the driveway
Close rate +25%
Auto follow-up on open quotes
24 hours, 3 days, and 7 days — 'Just checking in — ready to get this scheduled?'
Recover 15% of quotes
Auto review request 2 hours after job
'How'd we do?' with direct Google Review link
4.7+ stars